INSTITUCIONAL

ABOUT INTERGEMAS

Intergemas operates in the Brazilian gemstone segment, seeks to supply its customers with the most Beautiful gems, finished by specialized cutters.

All our stones are cut by hand, following the international standard quality, supplying Asia, America and Europe markets. Our stones have unique characteristics, soon perceived by our customers closer.

Intergemas.net is a working tool designed to streamline the negotiation of a stone or gem. Through the eyes of an expert professional, the buyer has the real sense of fashion, color, cutting of facets, purity, brilliance, beauty peculiar to each precious stone has.

MADE IN BRAZIL

We are a small team of professionals with expertise in extraction, processing and trading of precious stones; committed to offer the best of existing colored gemstones to customer and friends, to create or just keep in the collection of Gems. Using the adequate technological knowledge to lead to the buyer all details of our stunning stones, as such as shape, color, cutting and facets polishing and their clarity, thereby seeking to demonstrate the quality of our whole stones.

All our stones go through a rigid quality control before being offered to the merchant, the designer and collector, always looking at the artwork, its beauty.

Our intention is to provide more facilities to access the restricted market of colored gemstones.

In part, Intergemas.net is a working tool designed to streamline the negotiation of a gem or a jewelry. Through the eyes of an expert professional, the buyer has the real information about color, cutting of facets, purity, brilliance, its peculiar beauty that each precious stone has.

QUALITY GEMSTONES

Intergemas counts with the precious stones from Duarte & Bastos Ltda., one of the most solid and reliable companies in the gems market. DB promotes a strict quality control, which comes from extraction to the classification of cut stones. This ensures that customers purchasing genuine and high quality gems, formed, cut and polished based on international standards of quality and design.

All gems acquired by DB are regulated by the National Department of Mineral Production and duly licensed at environmental agencies, and comply with the federal and state environmental legislation. The company has the certificate of regularity issued by the Brazilian Institute of Environment and Renewable Natural Resources (IBAMA) under the CR number No. 579111.

DB is present in the most important gems and jewelry shows around the world. Our stones are available at the gem show in Tucson in February in Bagkok and Hong Kong in March, June, September and November.

HOW IS THE DELIVERY OF OUR PRODUCTS

The deadline for receipt of applications varies according to the zip code entered. All orders are sent by mail accompanied by Free Invoice. After approval of the payment by credit or confirmation of discharge of the Banking Billet card company, your order will be shipped within 48 hours. All products offered by the site are available for sale.

An email will be sent informing all purchase details.

Anyone can receive the package via SEDEX, by signing the proof of delivery and presentation of an identity document.

The receipt of the package should be refused if the package is perceived tampering, lack of fiscal document (NF) and product damage. Please contact us immediately and report the situation by email: info@intergemas.net.

Hours: Monday to Friday from 09:30 to 17h (except holidays).

NOTE: WE USE SEDEX and/or FEDEX FOR ALL DELIVERIES. THE SHIPPING CHARGE IS FREE FOR INSIDE BRAZIL, BUYING OVER R$1.000,00 (One thousand Reais).

EXCHANGE POLICY

We offer our customers products with internationally recognized Quality. To maintain and respect the commitment made to the customer, based on the Code of Consumer Protection, the guarantee of exchange and / or return of goods is done as follows:

The maximum exchange or cancellation of purchase is seven (7) days in accordance with Article 49 of the Consumer Protection Code (Law 8078/90). The products being returned must be in perfect condition.

Refund will be held in total value of products returned or canceled, adding to the value of the freight. We refund the amounts paid using the same payment method chosen in the purchase process.

Occurrences involving exchange or refund should be notified by e-mail, within seven (7) days. The product is returned without this communication, or out of date, or absence of Tax Document (NF), will be returned without prior consultation.

Carefully check your order upon delivery performed by the carrier. If you find that the packaging has been opened or damaged, if the product is defective, or if product not match the request, refuse delivery and immediately report the incident by email (preferably) or phone.

For more information visit our website: www.intergemas.net